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![]() We ship all orders as soon as it is humanly possible and have two scheduled pickups per day. We are currently only shipping to the United States and offer standard ground shipment service as well as 2nd Day and Overnight shipping by FedEx. Orders for propellers only will be sent USPS with tracking. All of our shipping rates are weight based. States like Alaska and Hawaii cost more to ship to. Our goal is to pass the exact cost of the shipping to the customer. 2 day shipping costs roughly double what ground does. Overnight costs roughly double the 2 day price. ALL RETURNED ITEMS need to have their original packaging and included accessories to be considered for a refund. Under no circumstances will we grant a return for anything in the "Spare Parts" category of the site. Shipping and handling charges are not refundable. Shipping to Drones Made Easy is the responsibility of the buyer (which is you!) unless there has been a shipment error by Drones Made Easy. Drones Made Easy retains the exclusive and sole right as to whether an item may be returned or exchanged. Contact us at sales@dronesmadeeasy.com for more details. Pictures of the state of the packaging, drone and accessories will be required in all cases. All of our orders come through Amazon.com can be held up for a number of reasons ranging from fraud prevention to missing information. While these are good reasons, they tend to slow things down. We apologize for any inconvenience this may cause, but it is for everyone's protection. Other Shipping Issues Damaged Package Claims
Lost Package Claims
Before we can file a claim for a lost package, we must allow FedEx or the U.S. Postal Service the full time allotted for delivery. In order to be considered lost, a FedEx package must be undelivered 24 hours after the expected delivery date and time. A report cannot be made until then. Please allow additional time when a package is delayed due to adverse weather. Here is the USPS timetable for tracking lost packages: USPS Express Mail - 10 business days from the day the order was shipped USPS Priority Mail - 14 business days from the day the order was shipped USPS First Class Mail - 21 business days from the day the order was shipped. If your package was not delivered within the timeframes listed above, email us to get the claim form.
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